Who is appointed by the Owners' Association to manage operations and maintenance?

The Service Manager is appointed by the Owners' Association to manage operations and maintenance. This role involves overseeing the day-to-day functioning of the property, which includes coordinating maintenance activities, ensuring that services are provided efficiently, and managing contracts with service providers. The Service Manager is crucial for maintaining the quality and safety of the property, addressing residents' concerns, and ensuring compliance with relevant regulations.

The importance of this position lies in the requirement for effective communication and management skills, as the Service Manager liaises between the Owners' Association, residents, and various service providers. This ensures that the property is well-maintained and that any issues are promptly addressed, enhancing the overall living experience for residents.

While roles like Project Manager or Facility Supervisor may involve elements of property management, they are typically focused on larger-scale projects or specific aspects of facility operation rather than the comprehensive management of operations and maintenance that the Service Manager handles. The Administrative Officer might support the Owners' Association but does not directly manage operations and services as the Service Manager does.